FAQ

Our boutique is at Bani Yas East 3, near Mohamed Yousif Hamad Masjid, Abu Dhabi. Open Saturday to Thursday 12 noon to 12 midnight, Friday 3 pm to 12 midnight. See shop details.

Every new bottle is sold sealed, testers are clearly labelled as testers, and you can test any perfume in our Abu Dhabi boutique before you buy. Read our guide: how to check a niche perfume is authentic in the UAE.

Yes, we offer delivery to the KSA, Oman, Kuwait, Qatar, and Bahrain.

Delivery is AED 25 to anywhere in the UAE and AED 55 to other GCC countries (Saudi Arabia, Oman, Kuwait, Qatar and Bahrain). Customs and duties are paid by us.

Orders arrive in 1-2 days across the UAE and in 5-8 working days in other GCC countries. For help with an order, message us on WhatsApp on +971 56 130 7055.

You will receive an email notification with the order status. For more information about your shipment, contact customer support.

We offer a variety of convenient payment options, including:
Buy Now, Pay Later services: Tabby and Tamara
Cash on Delivery (COD)
Credit/Debit Card payments (Visa, MasterCard, etc.)
All payment methods are secure and easy to use at checkout.

If a product arrives damaged, you have the option to exchange it or return it. Please contact our support team for further assistance.

Sealed items can be returned within 14 days of delivery. Return shipping is deducted from the refund. Exchanges are accepted. Message us on WhatsApp to start a return.

Contact customer service for further assistance with that. Terms and conditions apply.

Yes, but with terms and conditions applied. Please read our refund/return policy for more information regarding this.